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Membership FAQS
Does my membership renew after the year?
Memberships are designed to automatically renew on your contract anniversary. Cancellation to your membership must be done 30 days prior to your renewal date by emailing info@professionalheatingcooling.com Otherwise, the membership will be renewed for an additional year of service.
One time payments or monthly payments
Memberships are designed for our customers. Monthly payments or a one time upfront payment are both options to cover the cost of your yearly membership. Both payment methods will auto renew on your anniversary date.
If I don't use my services
Services are designed to be used within the calendar year. If services aren't used within the calendar year, services will not hop over to the following calendar year. Services and membership fees are non-refundable.
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Cancellation before renewal
If you move
If you unfortunately decide to cancel your membership, fees are not refundable. Monthly membership fees are still expected for the 12 month contract. If you wish to cancel please contact us at info@professionalheatingcooling.com 30 days prior to your renewal date.
Memberships are tied to our members and not their houses. If you move your membership will follow you to your new home (unless cancelled 30 days prior to your renewal date), within our servicing regions.